mfb77 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data mfb77 collects, why we collect it, how we protect it, and what rights you hold over your own information.

📅 Last updated: January 2026

🔏Introduction

📋Information We Collect

Identity Data
Full name, date of birth, gender, nationality, and government-issued identification documents submitted during KYC verification (e.g. national ID, passport).
Contact Data
Email address, mobile phone number, and correspondence records such as support chat logs and email exchanges with the mfb77 team.
Financial Data
Mobile wallet identifiers (bKash, Nagad, Rocket, Upay account references), transaction amounts, deposit and withdrawal history, and payment method details required for processing BDT transactions.
Technical Data
IP address, device type and model, operating system version, browser type, session timestamps, login history, and unique device identifiers collected automatically when you access the Platform.
Usage Data
Games played, bets placed, session duration, features accessed, bonus offers claimed, and navigation patterns within the Platform — used to personalise your experience and identify problematic usage.
Communications Data
Preferences you set for marketing communications (opt-in or opt-out), feedback or survey responses submitted voluntarily, and records of any promotions or bonuses you have enquired about.

⚙️How We Use Your Information

  • 1Account management and service delivery — to create and maintain your Account, process deposits and withdrawals via bKash, Nagad, Rocket and Upay, and provide access to all Platform features.
  • 2Identity and age verification (KYC) — to confirm that you meet the eligibility requirements, including the 21+ age restriction, before granting withdrawal privileges or access to restricted features.
  • 3Fraud prevention and security — to detect, investigate and prevent fraudulent transactions, money laundering, account takeover attempts, and other unlawful activity on the Platform.
  • 4Responsible gaming compliance — to monitor usage patterns that may indicate problem gambling, enforce deposit limits and self-exclusion requests, and send responsible gaming reminders where appropriate.
  • 5Customer support — to respond to your enquiries, resolve account issues, process complaints, and maintain records of our communications for quality and compliance purposes.
  • 6Marketing communications — to send you promotional offers, bonus notifications and platform updates where you have given consent to receive such communications. You may opt out at any time by contacting support.

⚖️Legal Basis for Processing

Contract performance — processing necessary to deliver the services you have requested (account management, payment processing, KYC, game access).
Legal obligation — processing required to comply with applicable laws, including anti-money laundering requirements, tax reporting obligations and regulatory directives.
Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring and service improvement, where these interests are not overridden by your own rights and interests.

🤝Sharing Your Information

  • 1Payment service providers — mobile wallet operators (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) receive only the transaction data required to process and confirm your payment. They are bound by their own privacy and security obligations.
  • 2KYC and identity verification providers — third-party services engaged to verify the authenticity of documents submitted during account registration, bound by data processing agreements with mfb77.
  • 3Game content providers — suppliers such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi may receive anonymised session identifiers for the purpose of delivering game content and resolving technical disputes. They do not receive your identity or financial data.
  • 4Law enforcement and regulatory authorities — where mfb77 is required by applicable law, court order or government directive to disclose personal data, we will do so and will inform you unless prohibited from doing so.
mfb77 never sells, rents or trades your personal data with advertising networks, data brokers or marketing aggregators. Your information is not a commercial commodity on this platform.

🍪Cookies and Tracking Technologies

  • 1Strictly necessary cookies — session identifiers, authentication tokens and security cookies required to keep you logged in and protect your Account during a session. These cannot be disabled without breaking core Platform functionality.
  • 2Functional cookies — preference cookies that remember your language settings, display preferences and responsible gaming limit configurations between sessions, improving your experience without requiring you to reconfigure each visit.
  • 3Analytics cookies — anonymised data on page views, session duration and feature usage that helps mfb77 identify technical issues, measure the effectiveness of features and prioritise improvements. No personally identifiable information is included in analytics data.

🗄️Data Retention

🙋Your Data Rights

  • 1Right of access — you may request a copy of the personal data we hold about you, together with information about how it is being used and with whom it has been shared.
  • 2Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will act on verified correction requests promptly.
  • 3Right to erasure — in certain circumstances (e.g. where data is no longer needed for the purpose it was collected, or where you withdraw consent), you may request deletion of your personal data. This right is subject to our legal obligation to retain certain records.
  • 4Right to restriction — you may request that we restrict processing of your personal data in specific circumstances, such as while a rectification request is being reviewed.
  • 5Right to data portability — where processing is carried out by automated means on the basis of your consent or a contract, you may request a machine-readable copy of the data you have provided to mfb77.
  • 6Right to object — you have the right to object to processing based on legitimate interests, including direct marketing. Where you object to direct marketing, we will cease that processing immediately and without requiring justification.
ℹ️ To submit a data rights request, email [email protected] with the subject line "Data Rights Request" and include your registered email address. We may need to verify your identity before processing the request. There is no charge for exercising your rights, and we will never penalise you for doing so.

🔐Security of Your Data

🔞Children's Privacy

Upon receiving a verified report that a minor has registered, mfb77 will immediately suspend the Account, delete all personal data associated with it, and reverse any transactions made from that Account. Age verification is a priority at mfb77 — we take under-age access as seriously as any other compliance obligation.

🌐Cross-Border Data Transfers

✏️Changes to This Privacy Policy

✉️Privacy Contact

Email us at: [email protected]

✅Privacy at a Glance

A quick summary of the core privacy commitments mfb77 makes to every user on the platform.

🔒
SSL Encrypted
All data in transit is protected by SSL/TLS encryption. Your account credentials and payment details are never sent in plain text.
🚫
Never Sold
Your personal data is never sold, rented or traded to advertisers, data brokers or any third party for commercial gain.
🙋
Your Rights
You hold six data rights including access, rectification, erasure and portability. Submit a request anytime and we respond within 30 days.
🍪
Cookie Control
We use only necessary, functional and anonymised analytics cookies. No advertising or retargeting cookies are set on the mfb77 platform.
🗄️
5-Year Retention
Account and transaction data is retained for a minimum of 5 years after closure to meet legal obligations. Marketing data is deleted when you opt out.
🌐
Safe Transfers
Cross-border data transfers use contractual safeguards. Your data goes only to recipients with adequate protection standards in place.

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